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Resume

Edward K. Brown II

P.O. Box 2160, Philadelphia, PA 19103-1060
Home Phone: (215) 880-0863
Email: edbrown@multifest.com
Website: Multifest.com
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SUMMARY

Firm understanding of customer-centered approach to software design and development. Strong ability to envision measurable goals as well as research and define business requirements. Solid experience in architecting, writing web site functional specifications, and implementing site design. Proactive solution-provider who works well as a team player or independently.

Computer Software:
 Macromedia: Dreamweaver, Fireworks; Homesite
Adobe: Photoshop, Acrobat
Microsoft: Office, Visio, FrontPage, Publisher, Project
Computer Languages:
 HTML, JavaScript, CSS, Active Server Pages (ASP 3.0), Synchronized Multimedia Integration Language (SMIL)
PROFESSIONAL EXPERIENCE

WRTI, TEMPLE UNIVERSITY PUBLIC RADIO, Philadelphia, PA
(October 2001 - Present)

Technology Manager
(August 2003 - present)

  1. Oversee administrative computer operations.

  2. Define, recommend and implement system services.

  3. Provide hands-on services to meet program needs of staff and constituents.

  4. Serve as a source of ideas for new initiatives.

  5. Serve as a liaison with university computer services and outside vendors.

  6. Serve as a member of team to implement a strategic technology approach that supports departmental objectives.

Membership Services Assistant
(Oct. 2001 - July 2003)

Provide support to the WRTI Membership Manager.

Selected Accomplishments:

  1. 2003 Station Development Award - Membership. The Public Radio Development and Marketing Exchange Conference sponsored by the Development Exchange Inc., and National Public Radio.

  2. Constituted best practices policy to maintain data integrity: manual entry, import, and export.

  3. Facilitated import of financial information from bank into database fundraising software.

  4. Wrote instructions (use cases) for mailing receipt thank you letters.

  5. Project managed creation of data import software upgrade with outsource vendors.

  6. Recorded business process for settling credit card transactions.

  7. Conducted market analysis: Public Radio Membership Levels and Premiums.

DREXEL UNIVERISITY COLLEGE OF MEDICINE (formerly MCP HAHNEMANN UNIVERSITY), Philadelphia, PA (Contract - June 2001)

Consultant, Hedwig van Ameringen Executive Leadership in Academic Medicine Program for Women

Worked with Co-Directors to redefine:

  1. Website goals, strategy, and site design.

  2. Project coordination schedule.

  3. Staff roles and responsibilities.

VIS.ALIGN, West Chester, PA (December 2000 - April 2001)

Advisory Management Consultant

Participated in envisioning, planning and designing solutions at the department / line-of-business level by interacting with clients, Vis.Align consultants and vendors to identify and deliver value added services that support client's needs in area of people, process and technology.

Selected Accomplishments:

  1. Conducted market analysis: Business Consulting Landscape and Enterprise Resource Planning (ERP) Systems.

  2. Performed product analysis: Sales Force Automation (SFA) tool integration with Microsoft Outlook and research on portal software systems.

  3. Composed product development: Brochure copy.

  4. Served as a primary interface between Vis.align and client.

  5. Contributed to overall strategic direction of Vis.align Management Consulting practice by bringing new ideas and solutions to company and by mentoring and influencing others in organization.

  6. Demonstrated leadership on internal issues and identified appropriate solutions.

  7. Participated in development of new service offerings and other VisAlign initiatives.

  8. Coached and mentored colleagues.

  9. Worked with project management and sales departments to accomplish a full understanding of client's situation.

OMNIENT CORPORATION, Blue Bell, PA (February 2000 – November 2000)

Information Architect

Clarified mission and vision for website while balancing needs of client with needs of audience. Specified how users will find information in site by defining organizational structure, navigation, labeling conventions, and searching systems. Translated business and communication concepts into functional, professional and creative solutions for web site.

Selected Accomplishments:

  1. Worked with client to remodel a Java-rich application into HTML/ASP application.

  2. Designed complex functional specification for partner vendor on a client project in a short period of time.

  3. Determined what content and features each page on site will contain.

  4. Mapped out how site will accommodate change and growth over time (scalability).

  5. Worked closely with project managers, clients, art directors, graphic designers and programmers to build, test and implement content within a web-based framework.

  6. Maintained a high standard of quality and direction throughout project.

DREXEL UNIVERISITY COLLEGE OF MEDICINE (formerly MCP HAHNEMANN UNIVERSITY), Philadelphia, PA (January 1995 - February 2000)

Web Developer, TeleEducation Center (June 1998 – February 2000)

Provided support for the National Medical Practice Knowledge Bank (NMPBK) project, funded by National Institutes of Standards and Technology (NIST) for the Just-Enough Just-in-Time Education Project.

Selected Accomplishments:

  1. Built prototype for online multimedia lecture series for RealOne media player: Virtual Grand Rounds.

  2. Developed and maintained database-driven (ASP) website.
  3. Collaborated with Lead Investigators, Instructional Designer, and Video producer in smoothing the workflow of various teams.

  4. Maintained confidentiality of workplace information according to policies and procedures of institution.

Program Coordinator, Hedwig van Ameringen Executive Leadership in Academic Medicine Program for Women (January 1995 - May 1998)

Facilitated organization, administration and operation of program. Coordinated and implemented program logistics. Developed efficient time-management systems.

Selected Accomplishments:

  1. Streamed-lined the distribution, reception, and evaluation of candidate applications by initiating the office's transition from paper-based to electronic document distribution.
  2. Demonstrated a thorough understanding of program policies in order to effectively communicate with individuals requesting information.

  3. Reported problematic issues in a timely manner and amended them when appropriate.

  4. Performed routine bookkeeping entries and assisted in preparing fiscal reports.

  5. Maintained all files and databases.

PAINTED BRIDE ART CENTER, Philadelphia, PA (August 1992 - June 1994)

Audience Services Manager

  1. Supervised box office assistant, theater manager, and volunteers.

  2. Maintained running knowledge of Painted Bride activities.

  3. Managed all box office functions and operations.

  4. Handled customer related issues.

  5. Maintained cash reserve.

  6. Supervised concession stand.
EDUCATION

  • Information Technology Infrastructure Library (ITIL) Foundation, Certification (2001)

  • Vanderbilt University, Asynchronous Learning Network Web Design Workshop, Certification (1998)

  • Texas A&M University (Attended 1984 - 1988)

  • Holy Ghost Preparatory School
 

Copyright © by Edward K. Brown II
P.O. Box 2160
Philadelphia, PA 19103
215.880.0863

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